Crisis management

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Across
  1. 3. / This Japanese multinational automotive manufacturer recalled a total of 8.8 million vehicles for safety defects, including a problem where the car's accelerator would jam, which caused multiple deaths
  2. 6. / When two black men were arrested in this American coffeehouse chain in Philadelphia, it prompted a national debate. The coffee chain swiftly announced it would close 8,000 of its US stores, so staff can undergo racial bias training
  3. 7. / When the East Coast was slammed with a deadly ice storm in 2007 this American low-cost airline was forced to cancel over 1,000 flights and its operations collapsed.
  4. 8. / This Finnish Tech firm once supplied 40% of the world's mobile phones, but it failed to meet the challenge of Apple's iPhone
Down
  1. 1. / British ________ company is responsible for several oil spills causing a number of deaths and injuries among its employees and incalculable disaster to the environment. The biggest environmental disaster in the history of the USA and the largest marine oil spill in the history of the oil industry took place on 20 April 2010, when an explosion occurred in the Deepwater Horizon oil-drilling rig
  2. 2. / In September 2015, the Environmental Protection Agency (EPA) found that many cars of German automaker being sold in America had a "defeat device" - or software - in diesel engines that could detect when they were being tested, changing the performance accordingly to improve results
  3. 4. / Early reviews suggested that the smartphone of this South Korean corporation would be one of the best smartphones of 2016. Unfortunately, such claims were undermined by the tendency of its battery to catch fire on airplanes, prompting the company to launch a massive recall and replace programme.
  4. 5. / Football’s world governing body was embroiled in crisis when seven high-ranking officials were arrested ahead of its annual Congress in Switzerland on charges of corruption