CRM/HFC Service

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Across
  1. 5. Confirm outages
  2. 7. to view all the notation and transaction information on account
  3. 11. SPM Status
  4. 13. Modem with no battery feature
  5. 16. Bar in SMP
  6. 18. open.running.workflow.warning
  7. 19. Arris moca, Touchstone, Mercury and Compal
  8. 20. To view the customer Package / Prices and equipment
Down
  1. 1. SPM password
  2. 2. all closed tickets
  3. 3. Home internet up to 200mbps
  4. 4. HFC
  5. 6. Route ticket
  6. 8. 192.168.0.1
  7. 9. What troubleshooting can be done for all HFC modems
  8. 10. Grey box on customer house
  9. 12. Playback, record, pause
  10. 14. CRM account not in acut
  11. 15. TG2492LG
  12. 17. Wifi name LIB