Crossword 2

12345678910
Across
  1. 4. Activity to enhance performance(As per ISO)
  2. 5. ____causes are long-standing, recurring defects that persist over time because they are built into the design of generic management, operational, or systemic processes
  3. 8. one _____ quality features where satisfaction is directly proportional to their level of performance.
  4. 9. Where the nodal point for National Measurement System is located?
  5. 10. set of interrelated or interacting elements
Down
  1. 1. on-site verification activity, such as inspection or examination, of a process or quality system, to ensure compliance to requirements.
  2. 2. action on a nonconforming product or service to make it conform to the
  3. 3. is the practice of measuring an organization's performance, products, services, or processes against those of industry leaders, competitors, or established standards.
  4. 6. ____action is action taken to eliminate the causes of a potential nonconformity, defect, or other undesirable situation.
  5. 7. Quality is ____ for use