CROSSWORD

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Across
  1. 5. an imbalance between a consumer's actual and desired state in which recognition that a gap or problem needs resolving is called ___
  2. 6. the opposite of a democratic management style
  3. 11. for fresh breath and white teeth.
  4. 12. Grouping goods according to size, quality and other characteristics.
  5. 13. It’s hot!
Down
  1. 1. Be Inspired (telecom)
  2. 2. The owner's interest in the company assets.
  3. 3. ___Jod jo tootega nahin
  4. 4. term used to refer to a former employee of Google.
  5. 7. Spoil yourself
  6. 8. Taking the chance of loss and purchasing insurance
  7. 9. Desh Ka Apna Channel ("The country's own channel")
  8. 10. Unstoppable