crossword

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Across
  1. 4. possible it may happen
  2. 5. suggestions from others about how to improve
  3. 10. something that happens inside the workplace
  4. 11. something that happens out side the workplace
  5. 12. ask for feedback and consider ways to improve
  6. 13. standing up for your own or other peoples rights in a calm and positive way
  7. 14. examine in detail
Down
  1. 1. consider the advantages and disadvantages
  2. 2. identify what is the same and what is different
  3. 3. a persons responsibility
  4. 5. issues or situations contributing to the problem
  5. 6. issue that stops you from achieving your goal
  6. 7. get in the way, make it difficult to resolve
  7. 8. way of dealing with a problem that has good outcomes
  8. 9. action or plan that will resolve a problem