crossword by Tatiana Salgado

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Across
  1. 4. Understanding emotions
  2. 7. Coaching for leaders
  3. 12. Clearly sharing ideas
  4. 13. Being accountable
  5. 15. Outstanding performance
  6. 17. Company’s shared values
  7. 19. Managing impulses
  8. 20. Feeling others’ emotions
Down
  1. 1. Handling core principles
  2. 2. Guidance for personal growth
  3. 3. Not giving up
  4. 5. Working together
  5. 6. Showing regard
  6. 8. Solving disagreements
  7. 9. Choosing a course
  8. 10. Self-worth
  9. 11. Ability to guide others
  10. 14. Truthfulness
  11. 16. Helping clients
  12. 18. Drive to act