Across
- 3. dedicated to improving healthcare facilities
- 4. focuses on near perfect products service
- 6. continuous quality improvement
- 7. total quality management
- 10. failure mode and effect analysis
- 12. employees from different departments
- 13. an unexpected occurrence
- 15. root cause analysis
- 16. a standardized survey tool
Down
- 1. identify resolve task related problems
- 2. the act of granting authority too
- 5. comprehensive measured effort
- 6. personnel served by sterile processing
- 8. eliminating waste
- 9. consistent established standards
- 11. work
- 14. total quality improvement