Across
- 3. - component of KPI that measures quantificable outcome expected
- 6. - it is a social and manager process by which individuals are exchanging products and value with others
- 9. engagement - encouraging customers to interact with your brand
- 13. frequency - component of KPI that lets us know the period when to monitor progress
- 16. concepts - a customer based
- 18. - goods and services that a business can provide
- 19. - the amount that a customer should pay to purchase products and services
- 20. - include advertisements, public relation, and awareness strategies
- 22. - quantifitable measures to travel performance and progress against specific objectives
- 23. market - a group of customers like you to avail your product or services
- 25. statement - explain a company's purpose and primary goals
- 27. - based on an individual's personality and culture
- 28. persona - sample representation of your ideal customer
- 30. - the area where product would be sold
Down
- 1. resource - component of KPI means to get data to be analyzed
- 2. selling - encouraging customers to spend more to the related on the one they purchase
- 4. customers - the activity to increase customers loyalty
- 5. offering - the combination of products, services, and information to satisfy customers needs and wants
- 7. - component of KPI that lets us know to the period when to achieve the objective
- 8. values - a collection of guiding principles and essential debuts
- 10. approaches - are the fundamental philosophies and ideas used by companies to approach the marketplace
- 11. - once the customer consume the product a ______
- 12. statement - expresses what the business aspires to become
- 14. analysis - also serves as a benchmarking strategy to analyze a competitor's strengths and weaknesses
- 15. selling - persuading customers to buy an upgraded version of products or services
- 17. - a specific target
- 21. concepts - a product based
- 24. - a broad aim
- 26. equity - businesses want to increase ________ or the combined customer value
- 29. - include necessities that people need to survive
