Crossword Purchasing

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Across
  1. 5. What is purchasing responsible for? Total Cost of…?
  2. 6. How many percent should be processed through the Central purchasing department?
  3. 8. Purchasing agent's job
  4. 10. Four words you should never say to a customer
  5. 13. What role does central purchasing play in the Würth Group?
Down
  1. 1. To continue growing successfully in a highly competitive market it is necessary to promote a level of customer …!
  2. 2. When customers need products urgently, do they accept a higher or lower price?
  3. 3. One of our most important "sources of energy" is?
  4. 4. Two very important words you should always say to a customer
  5. 7. How can we achieve savings in purchasing?
  6. 9. Other word for Purchasing plan
  7. 11. What is certainly our most important instrument when it comes to increasing both customer commitment and market penetration?
  8. 12. What beats the price?
  9. 14. How can the performance of the purchasing department be measured?