crossword puzzle

5. someone who gets into other people's computer systems without permission in order to find out information or to do something illegal
8. to put furniture, a machine, or a piece of equipment into position and make it ready to use
12. way that customers think about, or the way that a company wants customers to think about, a product in relation to similar products or to competitors' products
14. an object or machine that has been invented for a particular purpose
16. far away in distance
17. If someone is given permission to do something, they are allowed to do it
19. to carry out a computer operation by pressing a button on the mouse or keyboard

1. a piece of work to be done, especially one done regularly, unwillingly, or with difficulty
2. a particular form of something that is slightly different from other forms of the same thing
3. the method or possibility of getting near to a place or person
4. stop something from happening or someone from doing something
6. the development or improvement of something
7. relating to a position of responsibility
9. a long, flat, narrow surface or table in a shop, bank, restaurant, etc. at which people are served
10. to copy or move programs or information into a computer's memory, especially from the internet or a larger computer
11. slide something, especially a piece of cloth, over the surface of something else, in order to remove dirt, food, or liquid
12. happening or existing before something or someone else
13. or mental activity needed to achieve something
15. seeming dishonest or false
18. illegal plan for making money, especially one that involves tricking people