Crossword Puzzle 2

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Across
  1. 2. Name the primary Sort hub for The Very Group
  2. 5. Where are K&N parcels sent from
  3. 8. Status used for an eRin query
  4. 9. oppunit# will refer to
  5. 11. Recovery Type of ticket
  6. 12. nhc calling card color
Down
  1. 1. Name the scan applied for A civil issue under control of the ruling authorities is preventing deliveries in a particular area (e.g. sports event, security issue etc)
  2. 3. MIV calling card color
  3. 4. Collect at SVC - Name the time frame this has to be arranged in
  4. 6. Third quality metric on the the scorecard
  5. 7. What is used when cancelling a collection via Sabre
  6. 10. A method where the client can contacts us