Across
- 5. A group of people working together in a coordinated effort to reach certain goals can best be described as an
- 6. A short term incentive used to induce a purchase
- 7. Control function of management cannot be performed without
- 8. The characteristic of a service being produced and consumed simulataneously
- 9. From which country did the theory of TQM emerge from
- 11. The total amount of capital used for the acquisition of profits by a firm or project
- 12. Business Management theory that assumes people are basically lazy and will avoid working if they can
- 13. The parent company of a franchise is known as
Down
- 1. An export house is also called as a ____house
- 2. A strategic planning tool used to evaluate the strength, weakness, opportunities and threats to a project
- 3. Debenture securities carry _____
- 4. Expand the term PAN in PAN card
- 10. A system that is used to maintain a desired level of quality in a product or service
