Crossword Puzzle

12345678910111213
Across
  1. 5. A group of people working together in a coordinated effort to reach certain goals can best be described as an
  2. 6. A short term incentive used to induce a purchase
  3. 7. Control function of management cannot be performed without
  4. 8. The characteristic of a service being produced and consumed simulataneously
  5. 9. From which country did the theory of TQM emerge from
  6. 11. The total amount of capital used for the acquisition of profits by a firm or project
  7. 12. Business Management theory that assumes people are basically lazy and will avoid working if they can
  8. 13. The parent company of a franchise is known as
Down
  1. 1. An export house is also called as a ____house
  2. 2. A strategic planning tool used to evaluate the strength, weakness, opportunities and threats to a project
  3. 3. Debenture securities carry _____
  4. 4. Expand the term PAN in PAN card
  5. 10. A system that is used to maintain a desired level of quality in a product or service