Crossword Puzzle

2. MEASURES, six abd final concept of TQM
6. FOCUS, Organization engages, manages and develops your workforce
7. Personal actions guide and sustain your organization
9. ACTIVITIES, Billing errors, sales per square feet, engineering changes, and activity time
11. Product look, feels sounds, tastes, or smells and squite objectives
14. Product outcomes
15. MANAGEMENT, Design its work systems
17. Performance measurements as used to achieve one or more
18. IMPROVEMENT, Defect sources, process trends, and defects prevention
20. ASSESSMENT, Meeting value-added objectives

1. One of the seven basic characteristics is used to measure the performance of a particular process or function
3. FOCUS, Customer for long-term marketplace success
4. Assess how well a process is doing
5. Number of non-comformance in the output
8. Service activity
10. PLANNING, Develops strategic objectives and action plan
12. Business organizations have some measurements in place that can be adopt for TQM
13. Reduce variation
16. ACTIVITIES, defects per million, inventory turns, and in time delivery
19. MEASUREMENT, Measured is frequently asked by managers and teams