Crossword Puzzle

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Across
  1. 1. MEASURES, six abd final concept of TQM
  2. 4. Reduce variation
  3. 5. FOCUS, Customer for long-term marketplace success
  4. 8. ACTIVITIES, Billing errors, sales per square feet, engineering changes, and activity time
  5. 12. ASSESSMENT, Meeting value-added objectives
  6. 13. Number of non-comformance in the output
  7. 14. Assess how well a process is doing
  8. 16. One of the seven basic characteristics is used to measure the performance of a particular process or function
  9. 18. Personal actions guide and sustain your organization
Down
  1. 1. ACTIVITIES, defects per million, inventory turns, and in time delivery
  2. 2. MANAGEMENT, Design its work systems
  3. 3. FOCUS, Organization engages, manages and develops your workforce
  4. 5. IMPROVEMENT, Defect sources, process trends, and defects prevention
  5. 6. Performance measurements as used to achieve one or more
  6. 7. Service activity
  7. 9. PLANNING, Develops strategic objectives and action plan
  8. 10. Product look, feels sounds, tastes, or smells and squite objectives
  9. 11. MEASUREMENT, Measured is frequently asked by managers and teams
  10. 15. Business organizations have some measurements in place that can be adopt for TQM
  11. 17. Product outcomes