Across
- 5. A title dispute: Should someone with a doctorate be called '______'?
- 6. Research found that smiling is associated with intelligence in _______.
- 7. In some countries, a 'smile of respect' is considered _______.
- 10. Stereotypes can be detrimental to building good business _______.
- 11. Smiling is a sign of openness in the United States, Australia, and _______.
Down
- 1. Business communication differences based on __________.
- 2. Smiling is associated with dishonesty in India, Argentina, and the _______.
- 3. Lack of understanding of cultural norms can result in _______.
- 4. In Japan or Korea, direct eye contact can be considered _______.
- 8. Use of first names in business is common among Americans and the ______.
- 9. Eye contact across genders is considered inappropriate in the _______ East.
- 12. Prolonged eye contact can be seen as challenging authority in parts of South America and _______.
