Across
- 1. Scientific management as a motivation theory was proposed by this person.
- 6. This is not the way to measure business size.
- 8. A type of marketing targeted at a very specific segment of the market.
- 9. A CV is sometimes called this.
- 10. Information gathered directly from the source.
- 13. The shift towards a more integrated and more interdependent world economy.
- 15. A business owned and operated by one person.
- 16. A type of test to show the candidate's potential to gain additional skills.
- 19. When an employee's immediate superior observes employee's work, talks to the worker's colleagues, and then carries out an interview with the employee to discuss the progress and effectiveness of the job.
- 20. Money and machinery invested into a business by the owners.
- 24. The termination of employment of an employee whether or not the contract is still in effect. Usually for incompetence or gross misconduct.
- 29. An employer agrees to hire trade union members only, and employees must remain union members at all times in order to remain employed.
- 30. The process of finding and hiring the best-qualified candidate for a job opening.
- 32. An identifiable group of individual or business consumers sharing similar characteristics, preferences and buying habits.
- 33. Buying the license of a well-known existing brand, its logo, products or services.
- 35. The lack of sufficient products to fulfil the total wants of the population.
- 36. Payments made to shareholders from the profit after tax of a company.
- 37. A business buys out the owners of another business which then becomes part of the 'predator' business.
- 38. Factors that must be satisfied in a workplace. If present will not motivate workers, but if absent will demotivate them.
Down
- 2. The difference between selling price of a product and the cost of bought in materials and components.
- 3. A social unit of people that is deliberately structured and managed to meet a need or to achieve a specific goal.
- 4. When an employee voluntarily leaves an employment.
- 5. A group of people who are representative of the target market.
- 7. Restaurants, banking, and insurance are the examples of this sector of the industry.
- 11. Where an employee is given a wider range of tasks which require more skill and responsibility.
- 12. The lowest amount a company should pay its employees.
- 14. Giving subordinates the authority how to perform a particular task.
- 17. The proportion of total market sales achieved by a business.
- 18. Type of integration when one firm merges with a firm in a completely different industry.
- 21. The skill and risk-taking ability of the person who brings the resources together to produce a good or service.
- 22. One element of the marketing mix.
- 23. A type of training where new employees are given introduction about the company, fellow workers, facilities, etc. by an existing worker.
- 25. The willingness of customers to continue to buy the same product from the same business.
- 26. Gender, religion, income, and marital status are the examples of this method to segment a market.
- 27. One of managerial roles to create inter-relationships between different entities within the organisation.
- 28. Leadership style where manager expects to be in charge of everything and employees have to follow his order without question.
- 31. This is added to the standard salary, usually for sales staff.
- 34. Sums of money provided by the government to a business often with 'strings attached' (the business needs to do something in return for the government).