Crossword time

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Across
  1. 2. could also hamper good communicationa because word used may have different meanings to different people
  2. 6. the flow of information from the manager
  3. 8. motivated individuals are driven to work with passion, often performing move work than is required
  4. 9. the act of self protection when people are threatened by something on someone
  5. 10. through the use of oral and written works
Down
  1. 1. this is usually done by asking questions about a memo sent to surbodinates or by asking them to give their comments or suggestions
  2. 3. where communications flows according to the usual formal chain of command downward and upward
  3. 4. it is applied to all management functions and its general purpose for the organization
  4. 5. the shaping of information communicated to make it look good or advantages to the receiver
  5. 7. the interpretation of communications, which may be influenced by extreme emotions felt by the receiver