Across
- 2. a method for overcoming a problem or limitation in a program or system.
- 7. This is done before editing document to avoid configuration conflict
- 8. faulty unit
- 9. __ the problem __ and __ the solution with the customer
- 14. SQI
- 15. customer gets support by calling here
- 17. Information displayed when an unexpected condition occurs
- 18. Integrated safety and quality management system
- 19. steps to reproduce
- 23. Intended to be kept secret.
- 24. This analysis predicts the consequences of disruption of business function
- 25. Nil
- 26. Helps you to complete small project
- 28. End of day
Down
- 1. This skill is often ignored by many but works as a magic pill to generate customer satisfaction (2 words)
- 3. Imitate
- 4. Supplements, additions,
- 5. Information privacy
- 6. This Security Standard describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace. (3 words)
- 10. Transfer
- 11. store houses
- 12. Measure of how products and services supplied by a company meet or surpass customer expectation
- 13. Efficiency of production
- 16. Solve the problem
- 20. SSO
- 21. Skills acquired by a person through experience
- 22. Selecting best path in network
- 27. Used to unlock system