Crosswords Week 2

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Across
  1. 6. Mailbox Service used on G2A.com
  2. 8. Popular online Marketplace we sell games on except for G2A.com
  3. 9. Software you use it to report problem with payments
  4. 11. Initial stage of Resolution Centre case, where Buyer communicates with the Seller only
  5. 12. G2A's Affiliate Program
  6. 13. Type of case you can start when Customer has problem with paid money.(2words)
  7. 14. When someone clicks it and buys, he will make you earn on Goldmine
  8. 15. Last stage of Resolution Centre case, where G2A Solution specialists step in
Down
  1. 1. Person responsible for handling Customer Support shift (2words)
  2. 2. A tab on ts.g2a.com you can find all tickets in (2words)
  3. 3. Department operating in Resolution Centre
  4. 4. Small pieces of data used by internet browsers and Goldmine system to track purchases. Very tasty.
  5. 5. If a game gets withdrawn from users Steam account, it has been...
  6. 7. They are useful in tickets. However they are easy to overuse
  7. 10. If there was a mistake in a CD Key, it is...