CSC Lockdown Games

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Across
  1. 1. Any claim receipt above $80, must be processed as a case to AT HOP __________
  2. 6. Which monthly pass is $150? F____ I____
  3. 7. How long does a tertiary student get their concession loaded if they are using the AT Mobile app? _____ years
  4. 8. How long does a customer have to tag on for their online top up to process before bouncing back to the customer's credit card? _____ days
  5. 9. Who is our CEO ? Shane E_____
  6. 11. When a surrender card form is sent to HOP Operations, and everything is correct, how many days does the refund process take?
  7. 12. What concession can we apply for an Auckland student between the ages of 15-19?
  8. 14. CRM stands for Customer _____ Management
Down
  1. 2. What is the minimum top up amount when buying an AT HOP card? ___ dollar
  2. 3. Name of online on-demand learning platform for personal and professional development
  3. 4. The new group manager for CSCS is Logan C_______
  4. 5. Which monthly pass is $215?
  5. 10. Who is the new team lead for Britomart J____ Murray
  6. 13. What concessions can we apply for a customer between the ages of 5-15?
  7. 14. Faulty AT HOP cards are sent once a month to which team?