CSO Week Crossword 1

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Across
  1. 1. There are various types of Benefits that employers can offer their WSEs including Medical, Vision and
  2. 3. In Q1 of 2014, TriNet became this type of company
  3. 6. Rate which indicates how many clustomers hang up before speaking to a TriNet colleague
  4. 8. TriNet's CEO
  5. 9. The "take home" value of your paycheck
  6. 10. Become the most trusted advisor to small and medium-size businesses by harnessing the power of scale
  7. 11. Every TriNet customer must have this type of service
  8. 13. In 2017 TriNet switched from tracking requests in NorthStar to this CRM
  9. 14. You can create an incident or request ticket through Service Now. Often abbreviated as
Down
  1. 1. TriNet headquarter location
  2. 2. Customers can take advantage of self-service options by logging into the ___.
  3. 4. Measures how much time a colleague spends on a customer call
  4. 5. Lead with the customer & Stand together are examples of these
  5. 7. Type of case created to escalate in Salesforce
  6. 12. This week we celebrate this organization