CSOKI Crossword

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Across
  1. 3. Refers to an internal system used to create a BOS or RBOS. It also contains a purchase history for Cellular Sales customers, company roster and available inventory
  2. 5. Is the only way, within CSOKI, to locate a customer using their first and last name
  3. 6. A return receipt for any device and/or accessory originally purchased in a Cellular Sales store
  4. 7. Form used by representatives for any commissions discrepancies
  5. 9. Store location front facing sales individual who submits tickets and is to be contacted regarding customers they worked with
  6. 10. dropdown menu where you would locate other important references, such as Customer Service Inquiry Ticket, Pay My Bill, Chargeback Submission Form, and Rebate Center
  7. 12. Refers to a markets back office that looks over inventory, POS docs/paperwork and refunds for in-store purchases
  8. 13. A receipt of any device and/or accessory purchased in a Cellular Sales store
Down
  1. 1. Allows you to look up individual representative schedules or store staffing
  2. 2. Refers to the time of which a sale occurred
  3. 4. The dropdown box is interchangeable and allows you to select different search options
  4. 8. CSOKI employees use this to order accessories that are not available in-store or are out-of-stock. In addition, we can locate accessories and the process on how to return accessories
  5. 11. Used to locate store numbers, store abbreviations, outlet ID’s and store addresses