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Across
  1. 2. the acronym for the new billing system
  2. 3. the acronym for customer service representative
  3. 5. the last name of the project director
  4. 6. the email (ending in @ConEd.com) you should use if you have any questions
  5. 7. the borough of NYC in which we provide steam service
  6. 8. the name of this project
Down
  1. 1. the street that ConEd headquarters is located
  2. 2. the acronym for O&R's billing system
  3. 3. the acronym for ConEd's billing system
  4. 4. the type of energy that is not depleted when used