Across
- 3. Your providing unparalleled service
- 6. this is equal to results
- 7. Understanding the storage needs
- 9. taking care of your store
- 10. fixing the customers problem/taking action
- 13. do this when you have all the information
- 15. understanding CubeSmart
Down
- 1. welcoming a customer
- 2. do this during a situation
- 3. Guide the customer through an experience of your store
- 4. what the customer is saying and what matters
- 5. Attention to detail
- 8. approach the customer
- 11. create a connection with the customer
- 12. CubeSmart Way
- 14. taking accountability for a store
