Across
- 3. When the Rider wants a refund
- 4. Tool for "That's not our jurisdiction"
- 7. What you do when you rep ADT!
- 13. How we show we're there
- 14. We can't dispatch here
- 17. Built Ford Tough
Down
- 1. Something to recommend when a SS customer wants us to stay for long ride/activity
- 2. "May I have your___ please?"
- 5. Our North Star
- 6. "We own it!"
- 8. No one show up on a video alert
- 9. How we relate to our customers
- 10. Monday at ADT?
- 11. "New Partner, Who dis?"
- 12. How to close every call
- 14. The customer needed medical help
- 15. You never forget your 1st
- 16. "Oops, I didn't mean to dial!"