Across
- 3. the assistance and advice provided by a company to those people who buy or use its products or services.
- 8. a time or set of circumstances that makes it possible to learn during work.
- 9. The process of making something simpler or easier to do or understand.
- 10. The highest current performance level in an industry, used as a standard or benchmark to be equaled or exceeded
- 12. develop gradually.
- 13. a set of standard that the client is the main person who establishes not only what their problem , but also what sort of help they need to solve or manage their problems.
- 14. a new and advanced product or idea
Down
- 1. a person who can be authentic in the business of giving expert advice to people working in a professional or technical field.
- 2. he quality of being coherent and intelligible.
- 4. the state or quality of being intricate or complicated.
- 5. Information sharing of latest data between various organisations, people and technologies.
- 6. achieving maximum productivity with minimum wasted effort or expense.
- 7. the execution of the business strategy more consistently and reliably than the competition
- 10. something whose quality or quantity is known and which can therefore be used as a standard with which other things can be compared.
- 11. is the product of an interaction between an organisation and a customer over the duration of their relationship.