Across
- 2. You use code 465855 for what type of accounts?
- 5. What security do you do when you call a customer?
- 8. Who do we complete extra support forms for?
- 10. What is the website used for Internet Banking?
- 11. Where can you check why a payment has been declined?
- 13. What is the prompt for security?
- 16. Who is the team lead for The Ninjas
- 17. Payments What has a £10,000 limit?
- 19. Which system is used to book appointments?
- 20. Why would you use SWTCLS?
Down
- 1. What prompt is used for Account Correspondence?
- 3. What must we do with every customer?
- 4. What do we send to CCLT when a customer fails security?
- 6. View Launch What does CUVL stand for?
- 7. Who is team lead for The Crusaders?
- 9. What is the name for Fraud claims?
- 11. Who can you call for help?
- 12. ATLP is the prompt for creating what?
- 14. CRDE is used for what?
- 15. Who is in charge of training?
- 18. What is the prompt for apple/google pay?