Across
- 4. You must _______ complete after scheduling every order
- 6. System used for reporting
- 7. What must be entered in detail after every customer interaction
- 8. System used to take calls
- 10. System used for order entry
- 11. What is the 4 digit code used to verify the accounts during customer interactions
Down
- 1. The tool used to search service locations, addresses, and availability information
- 2. Type of order when adding a line of service to an existing customer
- 3. What is the sign used for the wildcard to search for information
- 4. What sign must be entered in front of the amount to issue a credit
- 5. Which department do you transfer the customer to if they want to disconnect
- 9. System to set up auto pay