Customer Care Crossword

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Across
  1. 2. great one stop shop for anything you need!
  2. 5. another way to say the app
  3. 13. default home page in your browser
  4. 15. best way to make extra cash
  5. 16. Supervisor of the Leads
  6. 17. a points system used to recognize a coworker
  7. 18. main subject of GEN6633
  8. 19. a way to ask your peers about trending issues they've seen or get help on an account
Down
  1. 1. great way to troubleshoot error codes and known issues
  2. 3. hot topic on fri, sat, sun nights
  3. 4. highest level in our dept of security for an account
  4. 6. Operations head honcho
  5. 7. Check signal levels and area issues here
  6. 8. one of the most common call types is related to this
  7. 9. main subject of HOW845
  8. 10. a must use on every call
  9. 11. voice recognition, quality of your calls
  10. 12. Name of the street the call center is on
  11. 14. check your schedule, make vacation requests