Across
- 2. great one stop shop for anything you need!
- 5. another way to say the app
- 13. default home page in your browser
- 15. best way to make extra cash
- 16. Supervisor of the Leads
- 17. a points system used to recognize a coworker
- 18. main subject of GEN6633
- 19. a way to ask your peers about trending issues they've seen or get help on an account
Down
- 1. great way to troubleshoot error codes and known issues
- 3. hot topic on fri, sat, sun nights
- 4. highest level in our dept of security for an account
- 6. Operations head honcho
- 7. Check signal levels and area issues here
- 8. one of the most common call types is related to this
- 9. main subject of HOW845
- 10. a must use on every call
- 11. voice recognition, quality of your calls
- 12. Name of the street the call center is on
- 14. check your schedule, make vacation requests
