Customer Centricity Crossword Puzzle

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Across
  1. 7. We can stay _____________ by building capability in emerging technologies
  2. 8. Center of e_________________
  3. 10. Our vision is that we partner with CI and add V_______ to their business through our IT capabilities.
  4. 12. A very important sub tenet of Delivery Excellence
  5. 13. Take ________ for products, services and solutions we deliver to customer
  6. 14. CI is the _______ largest customer of RBEI (second, third, fourth, etc?
  7. 15. We need to go beyond our customer's expectations and s_____________ them!
Down
  1. 1. ________ focus comes under the Expertise tenet of our customer promise
  2. 2. A proactive and c_____________ spirit is well appreciated by our customers
  3. 3. This attribute comes under the service tenet of the Customer promise
  4. 4. One of the 3 tenets of our customer promise that relates to being accountable and interacting with the customer
  5. 5. It's important that we are p____ in our communication with customer
  6. 6. The name of our customer centricity mascot at RBEI
  7. 9. One of the 3 tenets of our customer promise that relates to capability building
  8. 11. _____, cost, and delivery