Across
- 4. Medical briefcase icon
- 7. What other system can communicate with Customer Connect
- 9. How to find out payment information
- 10. What icon is used to view Authorized Representatives?
- 11. What is the diamond icon for?
- 12. Which icon leads you to PCP information?
Down
- 1. What are the circles on the home page called?
- 2. Also known as H-number or contract number
- 3. Use this to get quick information on the member
- 5. Where can you see if a member is going to preventative exams
- 6. Where can you view contract information?
- 8. A record of how and when the member is contacted