Across
- 4. Going above and ...
- 5. We connect ....... to opportunities
- 7. A mirror, or the opportunity to pause and think
- 8. Customer service e......
- 9. Independent feedback survey for customers
- 11. Our chosen partner to conduct feedback surveys
- 12. We help people fulfil their hopes and ...
Down
- 1. Customers not doubting the ..... of HSBC
- 2. Participation and involvement
- 3. Someone who supports or recommends
- 6. Sharing ideas to stimulate success
- 7. Acknowledgement
- 10. Understanding our customers by putting ourselves in their...