Customer Experience

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Across
  1. 6. create and set up new cases in BML system
  2. 9. sells policies to employees at various companies
  3. 10. evaluates the risks of a new case
Down
  1. 1. adds new policies to BML system
  2. 2. reconciles and processes employer payments
  3. 3. provides information and assistance to employees
  4. 4. sets up automatic direct pay for employees
  5. 5. adds employer payments to worksite accounts
  6. 7. processes cancellations and policy changes
  7. 8. processes reinstatements and rider changes