Across
- 2. Look for _____ to deliver exceptional service and exceed expectations.
- 3. We deliver _____ customer experiences
- 4. Take _____, and offer a complete solution to the customer's needs.
- 6. Ensure all customers needs have been met, and offer an authentic _____ with appreciation.
Down
- 1. _____ the customer with thoughtful questions and active listening.
- 5. Observe and proactively initiate the customer experience with a personalized greeting and a smile _____.