Customer Invoice & Billing

1. One tenth of an hour is _______ minutes.
3. .5 is a ______ hour.
4. A financial gain.
6. A person buying goods or services.
7. The the final cost of an invoice after all parts, labor and tax are added together.
9. Almost all repair shops charge customers for their services by the _______.
12. When the manufacturer of a product pays for repairs.
14. Another word for fix.
16. The process of billing in which the cost is set prior to work being performed is known as ______ rate.
17. The process of billing where each hour work is performed adds additional cost, there is no set cost is known as _______ rate.
18. A book or website that provides information about the amount of time a job should take is known as a Flat rate ________.

1. The total of parts and labor costs BEFORE tax is added.
2. The price paid for a part by the customer. Usually includes the cost plus a percentage.
4. A series of numbers or letters that identify individual parts.
5. The price paid for a part by the dealership/shop.
8. Another word for work performed.
10. .25 is a _______ of an hour.
11. The price a shop charges per hour of work performed is the known as the _______ labor rate.
13. Is 6% in PA and 7% in NJ
15. A list of goods and services provided to the customer containing a breakdown of cost and the total cost.