Customer Journey Crossword

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Across
  1. 8. Gel padding, natural lift and feel
  2. 11. Cushioned underwire
  3. 12. After greeting customer, you _____ what they are shopping for
  4. 13. What do you offer in Step 4 of the Customer Journey?
  5. 15. How many options do you show at the Bra Menu?
  6. 16. What colour choices do you show first?
  7. 18. Full coverage, provides extra support and comfort
  8. 19. Lightly lined demi cup with a ballerina back
  9. 21. I'm [name], your ___________
  10. 22. What do you do in the Fitting Room?
Down
  1. 1. Lightly padded no wire
  2. 2. Lightly-lined foam padding featuring a square neckline
  3. 3. Show the customers all of our bra options
  4. 4. Let's get you ___________
  5. 5. Not a club card, it's a ___________
  6. 6. Unlined microfiber cups wit ha contour fit
  7. 7. Lightweight foam padding, lifts you up 2 cup sizes
  8. 9. What choices do you show a neutral-colour bra shopper?
  9. 10. Lightly-lined double foam mesh technology, very breathable
  10. 14. Has stay-put technology on the band
  11. 17. Other than writing the customer's size and their favourite bra frames on a Bra Fit Card, what other 2 things do you need to include?
  12. 20. Lightly padded with a plunging neckline