Customer Journey Crossword

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Across
  1. 2. I'm [name], your ___________
  2. 6. Not a club card, it's a ___________
  3. 12. Lightly-lined double foam mesh technology, very breathable
  4. 14. Show the customers all of our bra options
  5. 15. Let's get you ___________
  6. 17. Lightly padded no wire
  7. 18. What colour choices do you show first?
  8. 20. Unlined microfiber cups wit ha contour fit
  9. 22. Lightly-lined foam padding featuring a square neckline
Down
  1. 1. What choices do you show a neutral-colour bra shopper?
  2. 3. Lightly lined demi cup with a ballerina back
  3. 4. What do you offer in Step 4 of the Customer Journey?
  4. 5. What do you do in the Fitting Room?
  5. 7. Has stay-put technology on the band
  6. 8. Other than writing the customer's size and their favourite bra frames on a Bra Fit Card, what other 2 things do you need to include?
  7. 9. Lightweight foam padding, lifts you up 2 cup sizes
  8. 10. Cushioned underwire
  9. 11. Gel padding, natural lift and feel
  10. 13. After greeting customer, you _____ what they are shopping for
  11. 16. Full coverage, provides extra support and comfort
  12. 19. How many options do you show at the Bra Menu?
  13. 21. Lightly padded with a plunging neckline