Customer Obsession

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Across
  1. 3. Our General Manager name is?
  2. 4. Who founded Amazon?
  3. 6. In which color is pedestrian walkways marked in?
  4. 7. Who are the eyes and ears to our Customers?
  5. 9. In which department does the Customer order start?
  6. 10. What is the safety term for accident which almost happened?
Down
  1. 1. If fire alarm goes off and it is ringing continuously, where do you have to report to?
  2. 2. The top expectation from me is?
  3. 5. What color floor markings is used to indicate the PIT routes?
  4. 8. The language Amazon use is?