Customer Relation and Customer Service

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Across
  1. 3. Grass clippings with lawn chemicals may cause ______ buildup.
  2. 6. Must be completely removed at end of each batch; never reuse.
  3. 8. Minimum number of sunny days to dry bedding (2–3 days).
  4. 9. Wet or ______ bedding causes pneumonia and diarrhea.
  5. 11. Highly absorbent base layer that does not rot easily; spread 5–8 cm thick.
  6. 12. Most important step: spread thin, turn 2–3 times daily, dry 2–3 sunny days.
  7. 13. Let pen dry for ______ days after disinfection before adding new bedding.
Down
  1. 1. Cut straw/stalks/grass into 2–4 inches.
  2. 2. First In, First Out; use oldest stock first.
  3. 4. Wood shavings from painted, ______, or chemically processed lumber are unsafe.
  4. 5. Cheap, soft, widely available bedding; collect right after harvest before it rains.
  5. 7. Fine wood dust that must NEVER be used; damages lungs.
  6. 10. Layer placed directly on the pen floor to block moisture.
  7. 13. Layer that provides comfort and warmth.
  8. 14. Store bedding ______ from ground using pallets 15–20 cm high.