Customer Returns

Edit Answers
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Across
  1. 2. must go on every RM, Original order, and replacement if applicable
  2. 5. condition product must be in to accept a return
  3. 7. return reason for all RTV's
  4. 8. pick ticket for 550 rm
  5. 10. area where all open returns exist and need follow up
  6. 11. example- WMC, RL Carriers, UPS, Baxter
  7. 12. dollar threshold for supervisor approval needed
  8. 13. tool to help create parcel labels
Down
  1. 1. who to reach out to for any DSPO issues
  2. 3. m2 return and correction P.O.C
  3. 4. pick ticket for 100 RM
  4. 6. should always reflect original order # in RM
  5. 9. area where you can see how a customer should engage with manufacturer for any defective or warranty information
  6. 10. abbreviation for direct ship rm