Across
- 3. - your staff need to be trained and help
- 7. - be nice to customer after a purchase
- 9. - listen to feedback
- 10. - if product is at your customers needs
Down
- 1. - the customers are loyle they will back
- 2. - no more customers
- 4. - customers why buy it more
- 5. - informs the customers about shop
- 6. - allows the business to find the needs
- 8. - customers will trust you