Customer Service 1

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Across
  1. 2. doc *blank* number
  2. 8. how many years of history on Member360?
  3. 10. b MB stands for?
  4. 12. manual pricing a.k.a? clue home alone
  5. 13. how many days for claims to finalize?
  6. 16. what type of code represents their plan type?
  7. 17. pd 85?
  8. 19. what type of claim is plan coded 808
  9. 20. PR stands for?
Down
  1. 1. tc stands for?
  2. 3. program to pull up check images?
  3. 4. T or P code is a what?
  4. 5. other insurance carrier a.k.a
  5. 6. what is an e-code?
  6. 7. on top left corner; notes left
  7. 9. mainframe used when providers feel they were not paid correctly
  8. 11. 00 is what type of check payment?
  9. 14. A system to look up a claim?
  10. 15. gives better description of the service
  11. 18. dispotion9 a.k.a?