Customer Service

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Across
  1. 4. / mechanical warranty that covers rental for covered repairs
  2. 6. / service if the keys are locked inside the member’s vehicle
  3. 10. / 241 policies typically only cover _________ panels
  4. 11. / equivalent to a dollar bill
  5. 13. / can be completed for anyone even if they are not a policy holder
  6. 14. / This company has a 72hr rule before mbr is eligible for service after purchasing the policy
  7. 15. / also known as dealer auto glass
  8. 17. / estimate from the insurance company on the repair cost
  9. 18. / process of recovering money for loss where our insured is not at fault
  10. 20. / considered a comprehensive loss
  11. 22. 106 and 126 policies are
  12. 24. / in most cases for dent we cover $75 per _________
  13. 26. / should be set on every dent and ding claim
  14. 27. / page from the insurance company that shows coverage including the deductible
  15. 28. / requested if member disputes coverage
  16. 30. / usually the amount of hours that must elapse to be eligible for service
Down
  1. 1. / department that handles damages by our providers
  2. 2. / department that handle accident medical expense
  3. 3. / gone on arrival
  4. 5. / 25 miles of towing
  5. 7. / $50 towing
  6. 8. / type of rental where the member must be 250 miles away from home
  7. 9. / Covered COL for w/s repair/replacement flying _________
  8. 12. / must be notarized if there is no police report
  9. 16. / in/out _____ must be on bs repair bill
  10. 19. / department that handles overrides
  11. 21. / must be requested on multiple car accidents
  12. 23. / left quarter panel
  13. 25. / rental coverage typically starts on the ________ day of the rental
  14. 29. / name of dealer where we cover eyesight calibration per red notes