Customer Service

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Across
  1. 3. / name of dealer where we cover eyesight calibration per red notes
  2. 6. / Covered COL for w/s repair/replacement flying _________
  3. 9. / department that handles overrides
  4. 13. / must be notarized if there is no police report
  5. 14. / must be requested on multiple car accidents
  6. 16. / 25 miles of towing
  7. 17. / process of recovering money for loss where our insured is not at fault
  8. 21. / in most cases for dent we cover $75 per _________
  9. 22. / should be set on every dent and ding claim
  10. 25. / This company has a 72hr rule before mbr is eligible for service after purchasing the policy
  11. 26. / estimate from the insurance company on the repair cost
  12. 28. / rental coverage typically starts on the ________ day of the rental
  13. 29. / requested if member disputes coverage
  14. 30. / gone on arrival
Down
  1. 1. / service if the keys are locked inside the member’s vehicle
  2. 2. / can be completed for anyone even if they are not a policy holder
  3. 4. / type of rental where the member must be 250 miles away from home
  4. 5. / 241 policies typically only cover _________ panels
  5. 7. / department that handles damages by our providers
  6. 8. / equivalent to a dollar bill
  7. 10. 106 and 126 policies are
  8. 11. / left quarter panel
  9. 12. / considered a comprehensive loss
  10. 15. / mechanical warranty that covers rental for covered repairs
  11. 18. / $50 towing
  12. 19. / also known as dealer auto glass
  13. 20. / in/out _____ must be on bs repair bill
  14. 23. / usually the amount of hours that must elapse to be eligible for service
  15. 24. / department that handle accident medical expense
  16. 27. / page from the insurance company that shows coverage including the deductible