Across
- 1. Which Insurance company covers vandalism for rental under comp and collision?
- 3. What team do we memo for Dents/Windshields?
- 4. What if we can not find a member in our system, What do we start?
- 8. Hertz/Enterprise and Budget are all what type of a rental Agency?
- 13. What does the abbreviation DOW stand for?
- 14. If the windshield on a vehicle can only use OEM glass for windshield replacement, the members deductible would be how much?
- 15. Which roadside assistance products are reimbursement ONLY, no dispatch?
- 17. What is it called when we get a list of coverages on your vehicle from your Insurance Company?
- 18. What is the amount we reimburse on Plan C?
- 19. First Acceptance coverage always start on what day for a rental ?
Down
- 2. If a member with Acceptance calls in stating they hit an animal and need a rental, which claim return packet would we send out?
- 5. What is the mileage we cover for a tow on plan D?
- 6. For One Stop Shop how much can we authorize the claim for?
- 7. What is it called if the vehicle drifts into another lane on your windshield Feature?
- 9. What should we ask for or do in handling a dent claim if a member calls in additional dents PRIOR to their appointment?
- 10. What is needed if there are 14 dents on the vehicle?
- 11. Who do we transfer calls to if a member states that our tow provider damaged their vehicle and it is their first time reporting the damage?
- 12. What is the abbreviation for the right front door?
- 16. What is not covered on a dent claim?
- 20. What is it called when the Dispatch can see the policy in real time?