Across
- 3. Someone who pays for good or services
- 4. A structured system of communication
- 5. To solve a problem, you find a...
- 7. Recognise with gratitude
Down
- 1. Hear with intention
- 2. When a customer is not happy with their service they may submit a...
- 5. A facial expression, usually shows pleasure or amusement
- 6. Lend a hand