Across
- 2. exchange information
- 4. We must aim to get customer right ____time
- 5. the people we are here to serve
- 7. Assistance or support for customers
- 8. A customer who wants immediate action wont like this
Down
- 1. you do this with your ears to find out what customers want
- 3. Try to give customer more than one option to ____from
- 4. the opposite of rigid
- 5. Be Concerned about the customer
- 6. how we want our customer to feel after our service
