Across
- 4. a positive declaration intended to give confidence; a promise.
- 6. having an obligation to do something, or having control over or care for someone, as part of one's job or role.
- 7. having or showing behaviour that is respectful and considerate of other people.
- 8. the friendly and generous reception and entertainment of guests, visitors, or strangers.
Down
- 1. assistance or advice given to customers during and after the sale of goods.
- 2. the quality of being perceivable by touch.
- 3. trustworthy and reliable.
- 5. reacting quickly and positively.