Across
- 2. a good report
- 4. not enough people to serve
- 8. getting item from shop to door
- 12. standard of service or product
- 14. buyer
- 16. well priced
- 17. a job someone does for you
Down
- 1. the kind of shop to the customer
- 3. type of payment card
- 5. very pleased customer
- 6. when customers come back again
- 7. good support
- 9. type of payment card
- 10. to buy
- 11. items available in store
- 13. negative response to the seller
- 15. asking for customer opinion