Customer Service

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Across
  1. 3. physical goods that are bought and sold
  2. 5. intangible/cannot be physically owned by a customer
  3. 6. people who purchase goods or services from a business
  4. 8. the process of selling products and/or services to customers for profit
Down
  1. 1. buys large quantity of products directly from the manufacture and sells small amounts to retailers
  2. 2. produces finished products
  3. 4. that channel in which product uses to get to consumers
  4. 7. is the business of selling products and/or services for profit.